Host/Hostess

Qualifications

There are no standard education or training requirements for food and beverage host/ hostesses

On-the-job training is usually provided

Must be a team player and demonstrate organizational skills.

Excellent verbal, telephone & multi tasking skills with a strong professional presence & dedication to customer service.

Previous food & beverage, serving & cash reconciliation experience an asset

Fluency in a second language would be an asset

Ability to work with minimal supervision in a fast paced environment required

Responsibilities

Take telephone reservations, greet customers, take their coats and other accessories to the coat check,

Seat guests while being aware of server sections and guest to server ratios in order to ensure a smooth and enjoyable dining experience for guests

Be able to answer questions and have thorough product knowledge of your menu and establishments policies and services

Provide courteous & efficient customer service to Banff guests.

Support your food and beverage team

Efficiently complete team duties as assigned

Manage dining reservations, cashier & cash reconciliation duties.

Do your part to ensure a safe work environment for yourself and your co-workers by following the safety rules

Adhere to sanitation standards as outlined by the Public Health Department

Personal Qualities

The ability to serve customers professionally, graciously and courteously

Good organization and multi-tasking skills

The ability to work as part of a team

Sensitivity to customer needs

The ability to work calmly under pressure

An interest in learning about food and beverage service

A cheerful, positive attitude

Advancement Opportunities? 

When hosts/ hostesses have learned food and beverage service skills by working with an experienced food and beverage team, they may advance to food and beverage server or supervisory or management positions.

Pay Range

$5.90 - $6.75 + gratuities