Food Services Supervisor

Qualifications

Previous experience as supervisor in a restaurant/dining room operation, looking for a career in Food & Beverage management

Diploma or Degree in Hospitality/Hotel Administration an asset, but not required.

The ability to work well under pressure.

Must be a team player and demonstrate excellent organizational skills.

Previous staff training and development experience preferred.

Must have demonstrated leadership qualities.

Experience with decision-making and problem solving.

Knowledge of wine service is an asset

Responsibilities

Provide on-the-floor supervision

Coach co-workers to ensure establishment’s standards are being maintained

Provide performance management to co-workers.

Be involved with ongoing menu/wine/cocktail development

Be receptive and considerate of guest comments and concerns and respond quickly to the customer’s requests

Provide fast and efficient and pleasant guest service

Promote professional work habits that will develop the respect and will create return business from customers

Have open/close duties, and ensure the safekeeping of assets

Adhere to sanitation standards as outlined by the Public Health Department.

Understand the restaurant’s financial goals and seek opportunities to increase revenues, minimize expenses and increase employee productivity without sacrificing guest services.

 Personal Qualities

A passion for food & wine

Excellent organizational skills and costing abilities

Willingness to perform line functions (for example, set tables, bus, serve and seat patrons) when required.

They should enjoy coordinating information and the activities of others, e.g. setting work schedules and evaluating training and monitoring staff

A friendly, pleasant personality

Good communication, supervisory and problem-solving skills

The ability to remain calm while working in close quarters with others during busy periods

 

Advancement Opportunities?   

Progression to management in food service is possible with experience.

Pay Range

$9.00 - $13.63 per hour depending on the experience of the